FAQs
Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch with 24 hours.
How do I place my order?
Once you have found a product you wish to purchase, click "add to cart", then "checkout", you will then be asked to input your payment information, shipping address and billing address.
What is average shipping time?
Depending on your location in the US, our average shipping time per customer is "5-7 Business Days".
Do you accept returns or items I do not want?
We do accept returns under certain conditions. If you would like more information please view our return policy which can be found here: Return Policy
What forms of payment do you accept?
The types of payments we accept are:
- Credit or Debit Card (VISA, Mastercard, American Express, Discover)
- Shop Pay
- Google Pay
- More to come
How long does it typically take to receive a response on an inquiry?
In most cases, we typically get back to you within one business day.
When will my payment method be charged?
Payments are typically posted within 1-3 business days once order is submitted, depending on type of payment method.
What does universal mean?
The term “universal” is used when a part is not vehicle specific. This means it was not designed to fit one or just select vehicles. Universal does not mean the part will fit all vehicles in every case.
Do you offer sponsorships?
We are always looking for great people to represent our brand! Click the link here: Sponsorships
What shipping carriers do you use?
We use FedEx Ground, FedEx Home Delivery and FedEx Express as our shipping carriers.
How can I track my order?
Once your order has been processed you will receive a confirmation email with your order number and a link to view your order status.
Where are you located?
We are located in Chandler, Arizona, U.S.A.